FREQUENTLY ASKED QUESTIONS
What is soft washing, and how is it different from pressure washing?
Soft washing utilizes low-pressure water and specialized solutions to clean delicate surfaces, such as roofs and siding, in a gentle manner. It’s the safest way to clean algae, mold, mildew, and built-up grime without risking damage.
Pressure washing is better suited for durable materials, such as concrete and brick, where a stronger rinse is necessary.
At Mario’s Signature SoftWash Co., I use the right approach for every surface—protecting your property while delivering a thorough, professional clean.
DO YOU USE MY WATER DURING THE CLEANING PROCESS?
Yes. I connect to your outdoor water spigot during service. This is standard practice for exterior cleaning and how most professionals operate—it ensures reliable water flow and keeps the setup simple. If access is limited or you have questions, I’ll review everything with you during the quote process.
wHAT IS THE WHITE CHALKY SUBSTANCE ON MY HOUSE SIDING?
That white, chalky film is called oxidation. Over time, sun exposure and weather cause the pigments in siding or metal surfaces to break down, leaving behind a faded, powdery layer. It’s similar to what happens when a piece of plastic sits outside for years—the surface starts to degrade and develops a dull, white film.
Oxidation can’t be removed with a standard house wash or basic cleaning solutions. It requires a specialized cleaning process, the right solutions, and careful manual brushing to safely lift it without damaging the surface. I offer this service as an add-on to a house wash, as the home must be washed first to ensure an even application of the oxidation-removal solution. This service is most commonly needed on siding and metal roofs.
DO I NEED TO BE HOME DURING THE SERVICE?
No, you don’t need to be home as long as I have access to the areas being cleaned and a working outdoor water spigot. If you prefer to be home or have specific concerns, I’m happy to schedule a time that works best for you.
are your cleaning solutions safe around my pool?
Yes. The cleaning solutions I use are entirely safe for use around pools, allowing you to enjoy a clean, refreshed space without worry.
are your cleaning solutions safe for people and pets?
Yes. The cleaning solutions I use are completely safe for both people and pets once the cleaning is finished. You can return to enjoying your outdoor spaces right away without concern.
Are you insured for solar panel cleaning and roof cleaning?
Yes. I carry full insurance for solar panel cleaning, all soft wash roof cleaning, as well as all other soft washing and pressure washing I do on residential properties. Every service is completed with the proper coverage in place, so you can feel confident that the work is handled safely and professionally.
DO YOU OFFER PAVER SANDING AND SEALING?
Yes, I do. Paver sanding and sealing is one of the services I provide to help protect and enhance your outdoor spaces. Proper sanding keeps your pavers stable, while sealing enhances their natural color and provides a protective layer against weather, weeds, and stains. Every project is handled with care and attention to detail, so your pavers not only look great but also last longer.

